Your Privacy Matters to Us
At Goldbank Real Estate Group, we are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This policy explains how we collect, use, store, and disclose your personal information for marketing purposes.
We may collect the following personal information from you:
- Full name
- Email address
- Phone number
- Postal address
- Demographic information
- Preferences and interests
Website usage or interaction data (cookies, IP address, etc.)
We collect your personal information when you:
- Subscribe to our newsletter or mailing list
- Fill out forms on our website or social media
- Interact with us through phone, email, or in person
- Participate in promotions, competitions or surveys
Visit our website (via cookies and analytics tools)
We use your personal information to:
- Send you promotional offers, news, and updates
- Tailor marketing content based on your interests
- Improve our services and customer experience
- Conduct market research and analysis
- Manage competitions or events you participate in
You can opt out of receiving marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
We may share your information with:
- Our marketing providers and partners
- IT and analytics service providers
- Regulatory bodies if required by law
We do not sell or rent your personal information to third parties.
We take reasonable steps to protect your information from misuse, loss, and unauthorised access. Your data may be stored securely in Australia or using trusted third-party platforms with appropriate safeguards.
You have the right to:
- Access the personal information we hold about you
- Request corrections if you believe it is inaccurate or outdated
To make a request, please contact us using the details below.
Our website may use cookies and analytics tools (like Google Analytics) to improve functionality and personalise your experience. You can disable cookies in your browser settings, though some features may be limited.
For any privacy-related questions or to make a complaint, please contact:
Privacy Officer
Goldy Shrma
info@goldbankgroup.com.au
03 9122 1666
We will respond to all queries within a reasonable timeframe.
We may update this policy from time to time. The latest version will always be available on our website.